Let me give some applications to church life:
- Here is the primarly application – excellence matters. We often say that excellence honors God and inspires people. I don't think that means you have to spend a lot of money to be excellent. It simply means that whatever we do – we need to do it well.
- We must look at our church facilities through the eyes of new people. At Northridge, we know that many who walk in our door for the first time are either non-believers, new believers, or immature believers. So the look of our facility matters. If they are turned off while checking out Northridge – let it be by the Gospel, not because the facility creeps them out a bit.
- We tell our new employees and new interns that they are very valuable to us in their first six months because they will see things that we don't notice anymore. They will ask, "Why do you do that?" And sadly, we never thought about how ineffective that was. And we try very hard to see everything through a new person's eyes, but once you are no longer new – it is really difficult to see it through new eyes.
- We need to try to get feedback from new people. They will help us see things we don't notice. We likely won't change some or many of them, but being aware of what is hard to swallow for a visitor is very important. For example, we choose to stand and sing for ten to twenty minutes straight every week. That is not visitor friendly, but at this point – for the sake of corporate worship, we do it. But we need to be aware of that tension.
A few more applications tomorrow…