Advice on Difficult Conversations

I had to have a very difficult conversation recently with an old friend. Here are a few things I've learned that helped the conversation have a positive outcome.

  • Don't have difficult conversations by email. That never goes well.
  • Avoid having a difficult conversation on the phone. Face-to-face is the way to go. A mentor of mine used to say, "Write good things; say bad things."
  • Ask questions more than make statements. A good question is more helpful than a great answer.
  • Be committed to understanding more than being understood.
  • Remind yourself of the Gospel before the conversation. Remember what God has forgiven you of, and how He daily shows you mercy.

 

2 comments
  1. ‘Morning, David

    Really appreciated your last post on difficult conversations. A definite weakness for me and a definite strength for you. Just wanted to express my appreciation for your continuous spiritual concern for and encouragement of our entire church family. Thanks, again!

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