Advice on Difficult Conversations

I had to have a very difficult conversation recently with an old friend. Here are a few things I've learned that helped the conversation have a positive outcome.

  • Don't have difficult conversations by email. That never goes well.
  • Avoid having a difficult conversation on the phone. Face-to-face is the way to go. A mentor of mine used to say, "Write good things; say bad things."
  • Ask questions more than make statements. A good question is more helpful than a great answer.
  • Be committed to understanding more than being understood.
  • Remind yourself of the Gospel before the conversation. Remember what God has forgiven you of, and how He daily shows you mercy.


  1. ‘Morning, David

    Really appreciated your last post on difficult conversations. A definite weakness for me and a definite strength for you. Just wanted to express my appreciation for your continuous spiritual concern for and encouragement of our entire church family. Thanks, again!

Add Comment

Required fields are marked *. Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

This site uses Akismet to reduce spam. Learn how your comment data is processed.